FAM,
As you all know, FAM Points have been our way of saying ‘Thank You’ to all of you who continue to support us on our releases. We are sending you this e-mail to inform you that we are changing the system; however, don’t worry — your FAM Points aren’t going to waste. Based on the 15 Point Redemption for a $50 e-gift card, we will crediting you $3.33/point if you send it back to us.
Send your FAM points to:
FAM Points - Redeem
5855 Green Valley Circle
STE 214
Culver City, CA 90230
USA
Inside the package, please make sure you write your name & e-mail address (that is associated with your purchases) clearly so that we can issue your gift card. If we cannot read your name or e-mail address, we will not be able to credit you for your points.
As for the new system, it will be done virtually on our webstore and you can keep track of how many points you have. Make sure you log-in to your store account and click on the "FAM Points" tab under "Helpful Links" or the small pop up at the bottom right of our page:
Thanks FAM, we hope you will enjoy our new system!