Shipping Guide

Domestic Rates

Over $50 of purchase: Free* (excluding sales and Mystery Boxes)

*Order must be over $50 after all discount codes are applied; sub-total excludes shipping cost

Standard Rates (4-7 Business Days*

  • Bracelets: $3.50
  • Tees: $7.00
  • Hats/Hoodies: $10.00 

Priority Rates (1-3 Business Days*)

  • Bracelets: $7.00
  • Apparel: $12.00

*These estimates are provided by the Postal Service Courier; Electric Family is not responsible for any delays in shipments once the package is out of the facility

For mixed orders, the highest shipping rate will apply. (example: order with 1 bracelet and 1 hat will cost $10 Flat Rate.


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International Rates

Over $80 of purchase:Free* (excluding sales and Mystery Boxes)

*Order must be over $80 after all discount codes are applied; sub-total excludes shipping cost 

*Some countries may be excluded from free shipping due to packages getting lost/stolen in transit with our courier, we sincerely apologize for the inconvenience

Bracelets only: Varies from $6.50 to $10 depending on country of origin

Tees, Tanks, Hoodies, Hats, Posters: Varies from $8.50 to $15

DHL Express: Varies per Country: $33.00 to $80.00

For mixed orders, the highest shipping rate will apply. (example: order with 1 bracelet and 1 hat will cost $15 Flat Rate.

If you've placed an order outside of the United States, your order may be subject to customs fees. Every country has its own set of regulations so please contact your local postal service or customs office to learn more about how your country handles taxes and duties. 

Electric Family is not responsible for any additional fees that your country may charge for importing goods, and it is the sole responsibility of the customer to pay customs fees.

If you do not accept the package from Electric Family due to any unforeseen circumstances, you are responsible for the original shipping charges of your order. This amount will be deducted from your merchandise order if a refund is requested.

Also, please be aware that there may be rare occurrences where customs will delay the transit time of some packages.


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Delivery Time

Domestic:
USPS First-Class: 5-7 Business Days
USPS Priority: 1-3 Business Days (quoted by USPS)
USPS Priority Overnight: 1-2 Business Days (quoted by USPS)

International: 
DHL Express: 3-5 Business Days 
DHL Global Mail: 14-21 Business Days (could take up to 3-4 weeks for certain countries)


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